Patient Info

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Patient Rights at ViaMedica Medical Center

As a patient at ViaMedica Medical Center, you have the following rights:

To be treated with consideration and respect;
To be fully informed of all our services available to you;
To be given whatever assistance you require to understand those services;
To receive our services in either French or English;
To participate in all decisions concerning your health and treatment;
To accept or refuse care, tests or treatment;
To have access to your file(s) with a written request;
To be informed of any incident, accident or complication which is likely to have, or has had a significant impact on your state of health or personal integrity;
To choose the professional whom you wish to provide those services;

At ViaMedica Medical Center, we have out in place a Complaint Procedure, copies of which are available at reception, should you feel the need to consult it.